Dr. Laura Bianchi Dr. Lara Ricci
recently in Italy we see a boom in online bank accounts: in fact, grown to 20 million, over 70% of total customers that relate to your bank via Internet, call center and ATM. Instead amounted to 6 million people, ie 21% of customers, only those who still prefer the direct relationship with the staff of the bank and go, then, in one of the 34 thousand bank branches located throughout Italy.
This is revealed by a search Abi-Gfk Eurisko presented at the 2009 conference size customer. According to the data obtained, the customer, defined technological lives above the north (50% of cases), has a degree and a preference for online transactions, more than 25% of the South or residing in the provinces.
to switch to alternative channels and remote are mostly young people who prefer to look at the so-called 'DIY': the call center via the Internet banking ATM, the ATM and self service areas evolved. The bank offers websites, in fact, the ability to make transactions more convenient and affordable, by Internet or telephone, thereby saving costs applied to transactions at the bank counter. These alternative channels allow you to perform online transfers, payment of taxes and utility bills, charging the phone, securities trading, or just ask your bank statement, all from the comfort of home.
For further information you can call the numbers on the Consumers League of Perugia 075.5004969 - 075.5000949 - Via Sicilia n. 55/57 (Perugia).
This is revealed by a search Abi-Gfk Eurisko presented at the 2009 conference size customer. According to the data obtained, the customer, defined technological lives above the north (50% of cases), has a degree and a preference for online transactions, more than 25% of the South or residing in the provinces.
to switch to alternative channels and remote are mostly young people who prefer to look at the so-called 'DIY': the call center via the Internet banking ATM, the ATM and self service areas evolved. The bank offers websites, in fact, the ability to make transactions more convenient and affordable, by Internet or telephone, thereby saving costs applied to transactions at the bank counter. These alternative channels allow you to perform online transfers, payment of taxes and utility bills, charging the phone, securities trading, or just ask your bank statement, all from the comfort of home.
For further information you can call the numbers on the Consumers League of Perugia 075.5004969 - 075.5000949 - Via Sicilia n. 55/57 (Perugia).
Consumers League of Perugia
President Mr. Damiano Marinelli
President Mr. Damiano Marinelli
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